Duration: 4 months

Job Competencies: As a receptionist in an organisation he/ she will handle appointments, operate the switchboard, greets visitors, attends to queries, follows up client problems.

As a clerk, he/she will carry out routine office procedures, doing photocopying, filing, banking, organising incoming and outgoing mail, basic computer work.

Units
Cost
Entry Level
Pre-requisites
RPL- Recognition of Prior Learning
CT - Credit Transfer
Class Sessions
Daily session structure
Teaching / Delivery Methods
Academic Calendar       2008     2009     2010
Assessment procedures
Certificate II   Certificate III    Certificate IV   Diploma
Qualifications