BSB20101 Certificate II in Business CRICOS 052551

Duration: 4 months Skills & Job outcome: Receptionist or administrative assistant Job Competencies: As a receptionist in an organisation he/ she will handle appointments, operates the switchboard, greets visitors, attends to queries, follows up client problems. As a clerk, he/she will carry out routine office procedures, doing photocopying, filing, banking, organising incoming and outgoing mail, basic computer work. Unit content Cost Entry Level Pre-requisites RPL-Recognition of Prior Learning Class Sessions Daily session structure Teaching / Delivery Methods Academic Calendar       2008     2009     2010 Assessment procedures Certificate II   Certificate III    Certificate IV   Diploma Qualifications