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BSB20107 - Certificate II in Business [CRICOS 067471D]
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Duration:
21 weeks
The Qualification: This qualification reflects the role of individuals who perform a range of
mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Skills & Job outcome: Job roles and titles vary across different industry sectors. Possible job titles
relevant to this qualification include:
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Office Junior
- Receptionist
Job Competencies: In an organisation, s/he will handle appointments, operates the switchboard, greets visitors, attends to queries, follows up client problems, carry out routine office procedures, doing photocopying, filing, organising incoming and outgoing mail, basic computer work.
Units
Cost
Entry Level
Pre-requisites
RPL - Recognition of Prior Learning
CT - Credit Transfer
Class Sessions
Teaching / Delivery Methods
Academic Calendar  2011 2012 2013 2014
Assessment procedures
Qualifications
Certificate II
Certificate III
Certificate IV
Diploma
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