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BSB20120

Certificate II in Workplace Skills

CRICOS Code 111918H

This entry-level qualification is not only nationally accredited but is a fun mix of foundational skills. If you’re considering a job in business services or administration, this is for you. As you progress, you will carry out a range of procedural, clerical, administrative and operational tasks that require self management and basic technology. This is a great place to start if you’re preparing to begin your working life. 

DURATION

12 months

4 terms

NEXT INTAKE

April

4 intakes per year

STUDY MODE

On-campus / Online

2 days per week

COURSE FEE

$1,500 per term

$6,000 AUD total

WHO IS THIS COURSE FOR?

The Certificate II in Workplace Skills is perfect for those taking their first step into the professional world or looking to build essential skills for entry-level roles in business and administration. Whether you’re a recent school leaver, career starter, or someone returning to the workforce, this course equips you with the fundamental workplace skills needed to thrive in an office or business environment.

Through practical training and hands-on learning, you’ll develop confidence in communication, time management, teamwork, and digital skills—all essential for success in any industry. If you’re looking for a solid foundation to kickstart your career, this is the perfect starting point!

 

Take the first step towards your future today!

ENTRY REQUIREMENTS
  • Students must be 18 years of age or more when commencing the course

  • IELTS 5.5 with no individual band less than 5.0 (or equivalent) and at minimum;

  • Year 12 Certificate (or equivalent)

  • Applicants who cannot provide both a minimum of a Year 12 will be required to undertake LLN testing prior to receiving an offer.

  • Applicants who will undertake LLN testing must achieve at minimum: Learning 2; Reading 2; Writing 2; Oral Communication 2; Numeracy 2.
     

COURSE FEES

An initial payment of $1,400 AUD is required on enrolment, inclusive of a $200 AUD application fee, with an additional $300 AUD payable during the 7th week of the first intake.

For students enrolled in a combined ELICOS and VET program, the upfront payment is based on the ELICOS course fees.

UNIT LIST

5 Core Units + 5 Elective Units

BSBCMM211
BSBOPS201
BSBPEF202
Apply communication skills (Core)
Work effectively in business environments (Core)
Plan and apply time management (Core)
BSBSUS211
BSBWHS211
BSBOPS101
BSBTEC201
BSBOPS203
BSBPEF101
BSBTWK201
Participate in sustainable work practices (Core)
Contribute to the health and safety of self and others (Core)
Use business resources (Elective)
Use business software applications (Elective)
Deliver a service to customers (Elective)
Plan and prepare for work readiness (Elective)
Create electronic presentations (Elective)
POSSIBLE JOB OUTCOMES
Office Assistant
Receptionist
Data Entry Clerk
QUESTIONS?
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CONTACT US
Australian Academy of Commerce​
Level 5, 579 Harris Street
Ultimo NSW 2007
AAC Language Centre​
Level 5, 579 Harris Street
Ultimo NSW 2007

The Australian Academy of Commerce is one of the leaders in the provision of English courses and Vocational training. With our campus situated Sydney’s city centre, AAC is the educational provider of choice for hundreds of international students from virtually all corners of the globe.

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AAC acknowledges the Gadigal people of the Eora Nation, the Traditional Custodians of the land on which we operate. We pay our respects to Elders past, present, and emerging, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

As an organisation committed to education and learning, we honour the rich traditions of knowledge-sharing that have been passed down through generations of First Nations peoples. We strive to create an inclusive and culturally respectful learning environment that supports Aboriginal and Torres Strait Islander students and communities.

© 2025 Australian Academy of Commerce Pty Ltd. All rights reserved. CRICOS: 02599C / RTO: 90982 / ABN: 97 107 328 478

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